Costumer Information Service
Sometimes you need your customers' approval to take action that reduces the impact of PCNs/PDNs: Last Time Buy, redesigns, or replacement of components. Your customers
will often request information about changes or discontinuations that impact products or
- Generate automated emails to customers with PCN/PDN data (classic and smartPCNs) for affected components and products.
- Define the products with the affected components that are assigned to your customer,
- Generate customer information based on the individually defined change categories.
- Request customer approval and save the results.